Annotator

Nell Garvey gets paid to decide what warmth sounds like.Every morning at her kitchen table in Manchester, she scores chatbot replies on a scale of one to seven. Is this one kind? Is that one specific? Does the user feel known? She's very good at it. She used to be a copy-editor, and she can hear a false note from across a room. She also hasn't spoken to her mother in eleven years.Then a care home ...