Artificial Intelligence in Customer Service

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This edited volume elucidates how artificial intelligence (AI) can enable customer service to achieve higher customer engagement, superior user experiences, and increased well-being among customers and employees.

As customer expectations dictate 24/7 availability from service departments and market pressures call for lower costs with higher efficiency, businesses have accepted that AI is vital in m...
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pdf
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139.99 £

This edited volume elucidates how artificial intelligence (AI) can enable customer service to achieve higher customer engagement, superior user experiences, and increased well-being among customers and employees.

As customer expectations dictate 24/7 availability from service departments and market pressures call for lower costs with higher efficiency, businesses have accepted that AI is vital in m...
Read more
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  • Formats: pdf
  • ISBN: 9783031338984
  • Publication Date: 17 Aug 2023
  • Publisher: Springer International Publishing
  • Product language: English
  • Drm Setting: DRM