Conversation Scriptbook

What do you say when the conversation really matters?Asking for a raise. Firing an employee. Setting a boundary. Talking to your spouse about money. Confronting a coworker. Telling an adult child it's time to move out. Saying no without guilt. Apologizing sincerely. Delivering bad news.Most people don't avoid difficult conversations because they don't care. They avoid them because they don't know ...