Cool Words for Key Moments...at Work!

Conflict at work isn't a matter of if — it's a matter of when. In this practical Booknip from Diana Davin and Blossie's Books, you'll find the exact words and strategies to handle hot situations with grace: from preventing conflict before it starts, to staying calm under pressure, to knowing when it's time to walk away. Learn how to shift from "e;you"e; to "e;I,"e; ask for what you actually want, ...