Designing the Best Call Center for Your Business

Designing the Best Call Center for Your Business

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Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups.

E-book
pdf
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46.99 £

Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups.

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  • Formats: pdf
  • ISBN: 9781482280906
  • Publication Date: 2 Jan 2005
  • Publisher: CRC Press
  • Product language: English
  • Drm Setting: DRM