Developing Assertiveness Skills for Health and Social Care Professionals Ebook

Want to communicate clearly, honestly and directly, without avoidance or resorting tomanipulative or aggressive behaviour?Learn how to be assertive and explore its advantages as the primary tool of effectivecommunication skills in healthcare settings. If you work in health or social care as a manager or clinician, deal with people on adaily basis, and need these dealings to be thoughtful, effect...