Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way

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"A powerful and inspiring look ''inside the tent'' of Mercedes-Benz that will help you learn how large companies make big changes in short timespans."
--Guy Kawasaki, Chief Evangelist of Canva and author of The Art of the Start 2.0

"I can’t remember having read a more compelling example of how great luxury brands aren’t just made but are nurtured. Driven to Delight offers essential lessons on the di...

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product_type_E-book
epub
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36.90 £

"A powerful and inspiring look ''inside the tent'' of Mercedes-Benz that will help you learn how large companies make big changes in short timespans."
--Guy Kawasaki, Chief Evangelist of Canva and author of The Art of the Start 2.0

"I can’t remember having read a more compelling example of how great luxury brands aren’t just made but are nurtured. Driven to Delight offers essential lessons on the di...

Read more
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  • Formats: epub
  • ISBN: 9780071812276
  • Publication Date: 8 Dec 2015
  • Publisher: McGraw Hill LLC
  • Product language: English
  • Drm Setting: DRM