Encyclopedia of Business Letters, Faxes, and E-mail

A revised, updated edition with more than three hundred sample letters, memos, and e-mails, and new tips on how to use and adapt them.

The era of long, leisurely letters is gone—no one has time to waste in today’s workplace, and communication revolves around fast faxes, instant e-mails, crisp memos, and concise messages. That’s where The Encyclopedia of Business Letters, Faxes, and E-mails can help...