Future of Futurity

In The Future of Futurity, Purnima Mankekar and Akhil Gupta examine the lives and experiences of call center agents in India’s business process outsourcing (BPO) industry, who live in Bengaluru and work for customers in the Global North. Mankekar and Gupta show how futurity—an affective-temporal potentiality and mode of being that emphasizes the unfolding of time—enables BPO workers to strive for ...