Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy, Second Edition

The definitive, fully up-to-date guide to continuous improvement in the workplace

"An updated version of a classic book that shares a wealth of new healthcare examples and case studies from around the world. The methods in this book will help you improve quality and safety, reduce waiting times, and improve the long-term financial position of your organization. Highly recommended!" --Mark Graban, a...