Governance of Regulators Driving Performance at Portugal's Energy Services Regulatory Authority

As "e;market referees"e;, regulators contribute to the delivery of essential public utilities. Their organisational culture, behaviour and governance are important factors in how regulators, and the sectors they oversee, perform. The OECD Performance Assessment Framework for Economic Regulators (PAFER) looks at the institutions, processes and practices that can create an organisational culture of ...