Helping Relationships in Mental Health

How do you respond to the distress of a man who is sitting before you, in his own flat, towels draped around his shoulders, newspaper wedged beneath the brim of his hat, an upturned frying pan over his hat and a partially filled washing-up bowl balanced on top of the frying pan? He holds the bowl with one hand and a cigarette in the other, while he force­ fully proclaims the secret services have p...