ITIL and ISO/IEC 20000: A Practical Handbook

ITIL and ISO/IEC 20000: A Practical Handbook

Available
0
StarStarStarStarStar
0Reviews
Alex HernandezAlex Hernandez

Throughout this publication we will be using ITIL framework practices to demonstrate how to achieve superior operational excellence to meet your organizational business drivers. ITIL offers a globally accepted and proven set of leading practices, processes and roles spanning the IT enterprise.

Throughout this publication we will be using the ISO/IEC 20000 standard for IT service management, which c...

Read more
E-book
pdf
Price
35.00 £

Throughout this publication we will be using ITIL framework practices to demonstrate how to achieve superior operational excellence to meet your organizational business drivers. ITIL offers a globally accepted and proven set of leading practices, processes and roles spanning the IT enterprise.

Throughout this publication we will be using the ISO/IEC 20000 standard for IT service management, which c...

Read more
Follow the Author

Options

  • Formats: pdf
  • ISBN: 9780113314119
  • Publication Date: 5 Dec 2013
  • Publisher: The Stationery Office Ltd
  • Product language: English
  • Drm Setting: DRM