ITIL Continual Service Improvement

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Continual service improvement should be an integral part of every stage of the ITIL service management framework. ITIL Continual Service Improvement provides best-practice guidance for introducing a cycle of service management improvements, and a structured approach for assessing and measuring services.It is essential for IT services to keep pace with changing business needs. This publication desc...

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85.00 £

Continual service improvement should be an integral part of every stage of the ITIL service management framework. ITIL Continual Service Improvement provides best-practice guidance for introducing a cycle of service management improvements, and a structured approach for assessing and measuring services.It is essential for IT services to keep pace with changing business needs. This publication desc...

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  • Formats: pdf
  • ISBN: 9780113313143
  • Publication Date: 29 Jul 2011
  • Publisher: The Stationery Office Ltd
  • Product language: English
  • Drm Setting: DRM