ITIL Continual Service Improvement
Continual service improvement should be an integral part of every stage of the ITIL service management framework. ITIL Continual Service Improvement provides best-practice guidance for introducing a cycle of service management improvements, and a structured approach for assessing and measuring services.It is essential for IT services to keep pace with changing business needs. This publication desc...
Continual service improvement should be an integral part of every stage of the ITIL service management framework. ITIL Continual Service Improvement provides best-practice guidance for introducing a cycle of service management improvements, and a structured approach for assessing and measuring services.It is essential for IT services to keep pace with changing business needs. This publication desc...
