
Little Black Book of Red Tape
A compendium of insane British Bureaucracy
Everyone has a call-centre story or some nightmare encounter at the hands of ''customer services'' to relate. The Little Black Book of Red Tape is a kind of compendium of such stories, a sort of almanac of the bullshit of the modern world, and a catalogue of individual heroic battles against the corporate state.
It features the Derby householder who is sell...
A compendium of insane British Bureaucracy
Everyone has a call-centre story or some nightmare encounter at the hands of ''customer services'' to relate. The Little Black Book of Red Tape is a kind of compendium of such stories, a sort of almanac of the bullshit of the modern world, and a catalogue of individual heroic battles against the corporate state.
It features the Derby householder who is sell...