Lost Art of Listening: The Key to Opening Hearts and Minds

 This book is about listening, not hearing, not waiting for a chance to react. Not just auditory perception, the mechanical vibration of air on an eardrum, but the whole human act of receiving another person, a situation, or even your own buried knowledge. Listening, as we'll explore it here, is the most undervalued human capacity. It costs nothing. It requires no technology. And its absence is be...