Managing Public Services
This title was first published in 2000: The management of public services is becoming an increasingly difficult task. Demands are increasing while funds appear to be decreasing, but quality of service must remain high. New services are required, demands have to be faced, activities don''t always go according to plan and problems emerge in unexpected places and at unusual times; and public managers...
This title was first published in 2000: The management of public services is becoming an increasingly difficult task. Demands are increasing while funds appear to be decreasing, but quality of service must remain high. New services are required, demands have to be faced, activities don''t always go according to plan and problems emerge in unexpected places and at unusual times; and public managers...
