Mediator's Toolkit
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“Dives deep into the psychology of information and emotion in conflict situations . . . Highly recommended for facilitators and negotiators as well as mediators.” —Jennifer Beer, author of The Mediator’s Handbook and negotiation instructor at Wharton School, University of Pennsylvania
Knowing how to formulate and ask incisive questions to get to the core of a conflict, challenge entrenched thinking...
Knowing how to formulate and ask incisive questions to get to the core of a conflict, challenge entrenched thinking...
Read more
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“Dives deep into the psychology of information and emotion in conflict situations . . . Highly recommended for facilitators and negotiators as well as mediators.” —Jennifer Beer, author of The Mediator’s Handbook and negotiation instructor at Wharton School, University of Pennsylvania
Knowing how to formulate and ask incisive questions to get to the core of a conflict, challenge entrenched thinking...
Knowing how to formulate and ask incisive questions to get to the core of a conflict, challenge entrenched thinking...
Read more
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