Myth of Measurement
In the public sector inspection regimes and performance targets provide a powerful and dominant narrative, often placing pressure on professionals and organisations to continuously quantify the quality of services and to achieve targets.
This book explores the background, development, techniques and impact of such regimes across areas of the public sector including schools, universities, police f...
In the public sector inspection regimes and performance targets provide a powerful and dominant narrative, often placing pressure on professionals and organisations to continuously quantify the quality of services and to achieve targets.
This book explores the background, development, techniques and impact of such regimes across areas of the public sector including schools, universities, police f...
