Observing the User Experience

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Observing the User Experience: A Practitioner''s Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. Individuals engaged in digital product and service development often fail to conduct user research. The book presents concepts and techniques to provide an understanding of how people experience products and ...
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Observing the User Experience: A Practitioner''s Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. Individuals engaged in digital product and service development often fail to conduct user research. The book presents concepts and techniques to provide an understanding of how people experience products and ...
Read more
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  • Formats: epub
  • ISBN: 9780123848703
  • Publication Date: 1 Sept 2012
  • Publisher: Elsevier Science
  • Product language: English
  • Drm Setting: DRM