Online Platforms, Pandemic, and Business Resilience in Indonesia

Indonesia’s micro, small, and medium-sized enterprises (MSMEs) are crucial drivers of economic growth, and this joint publication with Gojek looks at the potential of digital sales to strengthen their resilience. It shares findings from a study of MSME merchants using Gojek’s GoFood platform during the COVID-19 pandemic. It notes that Gojek played an important role in the continued operation of MS...