Order out of Chaos

Learn how to become a world-class communicator and, in doing so, become the best negotiator you can be.

As one of the world''s most experienced kidnap-for-ransom negotiators, Scott Walker has successfully resolved life-or-death crises, facing down gang leaders, pirates, cyberhackers, and extortionists. When he turned to help businesses with negotiation, he realized that the tools and skills he''d n...