Practical Customer Success Management

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Practical Customer Success Management is a complete "handbook for CSMs", written by a customer success expert who has coached and trained many hundreds of customer success managers across the globe. The book is aimed at increasing both productivity and consistency of quality of output for customer success managers of all levels, from relative newcomers through to seasoned professionals. The book i...

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product_type_E-book
pdf
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32.99 £

Practical Customer Success Management is a complete "handbook for CSMs", written by a customer success expert who has coached and trained many hundreds of customer success managers across the globe. The book is aimed at increasing both productivity and consistency of quality of output for customer success managers of all levels, from relative newcomers through to seasoned professionals. The book i...

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  • Formats: pdf
  • ISBN: 9780429595486
  • Publication Date: 14 Jun 2019
  • Publisher: Taylor & Francis
  • Product language: English
  • Drm Setting: DRM