Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System
Available
THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER!
“Like any business, a hospital must be true to its core values in order to succeed. ‘Trickle-down values’ start at the top with the best leadership, so that all the stakeholders understand and carry out the institution’s mission. That is the gift that David F einberg has brought to U CLA. I am in awe of his management skills.”
—Lynda Resnick,...
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E-book
epub
Price
36.00 £
THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER!
“Like any business, a hospital must be true to its core values in order to succeed. ‘Trickle-down values’ start at the top with the best leadership, so that all the stakeholders understand and carry out the institution’s mission. That is the gift that David F einberg has brought to U CLA. I am in awe of his management skills.”
—Lynda Resnick,...
Read more
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