Process Mapping and Management
This book provides a blueprint of how to develop a discipline for process management that applies to any type of orientation.
As the economy moves toward a services orientation, companies are struggling with how to improve their offerings. Process management is a key component of the services that companies provide, and author Sue Conger has written a helpful tool to learn more of this key componen...
This book provides a blueprint of how to develop a discipline for process management that applies to any type of orientation.
As the economy moves toward a services orientation, companies are struggling with how to improve their offerings. Process management is a key component of the services that companies provide, and author Sue Conger has written a helpful tool to learn more of this key componen...
