Quality Control, Robust Design, and the Taguchi Method

In 1980, I received a grant from Aoyama-gakuin university to come to the United States to assist American Industry improve the quality of their products. In a small way this was to repay the help the US had given Japan after the war. In the summer of 1980, I visited the AT&T Bell Laboratories Quality Assurance Center, the organization that founded modern quality control. The result of my first sum...