Reference Librarian and Implications of Mediation
This book, first published in 1992, examines the reference librarian''s role as a connecting link between information seekers and the resources they need. It provides the best approaches to providing resolutions or guidance to the appropriate resources. It analyses librarians’ reference skills, communication abilities, accuracy in responding to specific inquiries, and sensitivity to various groups...
This book, first published in 1992, examines the reference librarian''s role as a connecting link between information seekers and the resources they need. It provides the best approaches to providing resolutions or guidance to the appropriate resources. It analyses librarians’ reference skills, communication abilities, accuracy in responding to specific inquiries, and sensitivity to various groups...