Robocalls: Protecting Consumers, Efforts to Eradicate and Regulations

The Telephone Consumer Protection Act of 1991 (TCPA)1 regulates robocalls. A robocall, also known as “voice broadcasting,” is any telephone call that delivers a prerecorded message using an automatic (computerized) telephone dialing system, more commonly referred to as an automatic dialer or “autodialer". When the call is answered, the autodialer either connects the call to a live person or plays ...