Say No without Feeling Guilty & still Negotiate Successfully

What the 3rd edition brings you: You support climate protection, quickly recive compact information and checklists from experts (overview and press reviews in the book preview) as well as advice proven in practice, which leads to success step by step - also thanks to add-on.
Because as the saying goes: Everybodies Darling, Everybodies Depp. Or also: If you want to please everybody, you put yoursel...