Service Automation in the Public Sector

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This edited volume highlights the latest advances in and findings from research on service automation in public sector organizations. The contributing authors use a mix of social and technological approaches to increase readers’ understanding of public service automation. The respective chapters discuss the automation of services in public organizations from a conceptual standpoint, present empiri...

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product_type_E-book
epub
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139.50 £

This edited volume highlights the latest advances in and findings from research on service automation in public sector organizations. The contributing authors use a mix of social and technological approaches to increase readers’ understanding of public service automation. The respective chapters discuss the automation of services in public organizations from a conceptual standpoint, present empiri...

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  • Formats: epub
  • ISBN: 9783030926441
  • Publication Date: 14 Mar 2022
  • Publisher: Springer International Publishing
  • Product language: English
  • Drm Setting: DRM