Service Integration and Management (SIAM(TM)) Foundation Body of Knowledge (BoK)

The official guide for the EXIN SIAM™ Foundation certification

SIAM (service integration and management) is an evolution of how to apply a framework for integrated service management across multiple service providers. It has developed as organizations have moved away from outsourced contracts with a single supplier to an environment with multiple service providers.

SIAM supports cross-functional, cr...