Service Management For Dummies
Available
A plain-English guide to managing IT from the customer''s perspective
- Practical guidance on delivering and managing IT so that it meets the multiple needs and demands of a company and its customers and end-users–both inside and outside the organization–is hard to come by; this accessible book takes a common-sense approach that explains exactly what IT services are and how to fit them most effect...
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E-book
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Price
22.99 £
A plain-English guide to managing IT from the customer''s perspective
- Practical guidance on delivering and managing IT so that it meets the multiple needs and demands of a company and its customers and end-users–both inside and outside the organization–is hard to come by; this accessible book takes a common-sense approach that explains exactly what IT services are and how to fit them most effect...
Read more
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