Service Quality in Airlines

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The book is about the FLSE commitment towards the delivery of services in the Airline Industry of India.The main objective of the study was to investigate the antecedents and consequences of Frontline employeecommitment on job satisfaction and also to study whether job satisfaction serves as a mediator between different antecedents and their consequences for which hypothesized relationships were d...
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The book is about the FLSE commitment towards the delivery of services in the Airline Industry of India.The main objective of the study was to investigate the antecedents and consequences of Frontline employeecommitment on job satisfaction and also to study whether job satisfaction serves as a mediator between different antecedents and their consequences for which hypothesized relationships were d...
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  • Formats: epub
  • ISBN: 9789351289975
  • Publication Date: 30 Jun 2016
  • Publisher: Kalpaz Publications
  • Product language: English
  • Drm Setting: DRM