Stellar Customer Service
Available
From librarians to volunteer workers, staff to student workers, all library personnel need to deliver great customer service. This book presents innovative instructional methods that will inspire you to take a fresh approach to customer service training.
Customer service is one of the most critical staff development training areas in the library world. Every member of a library's staff who interact...
Customer service is one of the most critical staff development training areas in the library world. Every member of a library's staff who interact...
Read more
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44.99 £ * Old Price 54.00 £
From librarians to volunteer workers, staff to student workers, all library personnel need to deliver great customer service. This book presents innovative instructional methods that will inspire you to take a fresh approach to customer service training.
Customer service is one of the most critical staff development training areas in the library world. Every member of a library's staff who interact...
Customer service is one of the most critical staff development training areas in the library world. Every member of a library's staff who interact...
Read more