Talking to Crazy

"Finally! The book that helps you deal with irrational, impossible people." - Oprah''s Book Club 2.0 Let''s face it: we all know people who are downright irrational. No matter how hard you try to reason with them, it never works. So what''s the solution? How do you talk to someone who just won''t listen? What can you do with an unrealistic boss, an angry spouse, or an overly emotional friend? You ...