Value for Money in Government: The Netherlands 2010

Public administration has entered a new age. In the 1980s, "e;less"e; government was the prevailing idea;in the 1990s and early 21stcentury, "e;New Public Management"e; was the dominant theme. Today, public administration is moving in new directions. Reforms are focusing on the quality of services for citizens and businesses and on the efficiency of administration (the "e;back office"e; of governm...