Activity Based Management

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This title was first published in 2001: Product and particularly customer profitability are black holes in most managers’ understanding of their business. Identifying customer revenue is easy but identifying what they cost - so we can understand whether or not they are profitable - is difficult. In a world in which competition, regulation and the increasing use of the Internet put ever greater pre...
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This title was first published in 2001: Product and particularly customer profitability are black holes in most managers’ understanding of their business. Identifying customer revenue is easy but identifying what they cost - so we can understand whether or not they are profitable - is difficult. In a world in which competition, regulation and the increasing use of the Internet put ever greater pre...
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  • Formats: epub
  • ISBN: 9781351808521
  • Publication Date: 29 Sept 2017
  • Publisher: Taylor & Francis
  • Product language: English
  • Drm Setting: DRM