Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business
Available
Understand Consumer Psychology to Drive Profits and Growth
Want to know exactly what’s driving your customer''s behavior?
NOW YOU CAN!
The Customer Service Solution explains how consumers perceive services and shows you how to enhance the customer experience--every time.
In this economic climate, the customer service experience is more critical than ever. Most leading service firms advocate the TLC ma...
Read more
product_type_E-book
epub
Price
31.50 £
Understand Consumer Psychology to Drive Profits and Growth
Want to know exactly what’s driving your customer''s behavior?
NOW YOU CAN!
The Customer Service Solution explains how consumers perceive services and shows you how to enhance the customer experience--every time.
In this economic climate, the customer service experience is more critical than ever. Most leading service firms advocate the TLC ma...
Read more
Follow the Author
