Dealing With Difficult People

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Explains how to:

  • Identify 10 bothersome behaviors and deal successfully with each of them
  • Understand why people become difficult
  • Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more
  • Cultivate the nine "take-charge" skills that prevent people from becoming difficult
E-book
pdf
Price
16.20 £

Explains how to:

  • Identify 10 bothersome behaviors and deal successfully with each of them
  • Understand why people become difficult
  • Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more
  • Cultivate the nine "take-charge" skills that prevent people from becoming difficult
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  • Formats: pdf
  • ISBN: 9780071487153
  • Publication Date: 7 Apr 2006
  • Publisher: McGraw Hill LLC
  • Product language: English
  • Drm Setting: DRM