Digital Customer Service

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Digital Customer Service is the new standard for creating a 5-star customer experience

As much as technology has improved our lives, for many people customer service experiences remain unnecessarily frustrating. But the advent of Digital Customer Service (DCS) promises to make these interactions seamless and effortless by creating experiences that occur entirely on a customer''s own screen, even i...

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product_type_E-book
epub
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24.00 £

Digital Customer Service is the new standard for creating a 5-star customer experience

As much as technology has improved our lives, for many people customer service experiences remain unnecessarily frustrating. But the advent of Digital Customer Service (DCS) promises to make these interactions seamless and effortless by creating experiences that occur entirely on a customer''s own screen, even i...

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  • Formats: epub
  • ISBN: 9781119842064
  • Publication Date: 1 Sept 2021
  • Publisher: Wiley
  • Product language: English
  • Drm Setting: DRM