Emotions and Service in the Digital Age

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This volume of Research on Emotions in Organizations adds to the ongoing research stream on emotions in the workplace, focusing on service and the digital economy. 

Advances in digital technology have ushered us into what is referred to as industry 4.0 or the digital age. With it come opportunities to improve the methodologies we use to research and analyse emotions, to help people manage their emo...
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89.99 £
This volume of Research on Emotions in Organizations adds to the ongoing research stream on emotions in the workplace, focusing on service and the digital economy. 

Advances in digital technology have ushered us into what is referred to as industry 4.0 or the digital age. With it come opportunities to improve the methodologies we use to research and analyse emotions, to help people manage their emo...
Read more

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  • Formats: pdf
  • ISBN: 9781839092596
  • Publication Date: 19 Oct 2020
  • Publisher: Emerald Publishing Limited
  • Product language: English
  • Drm Setting: DRM