Essential Guide to Workplace Mediation and Conflict Resolution
The Essential Guide to Workplace Mediation and Conflict Resolution examines the nature, process, uses and skills for employing and using mediation. The authors examine what mediation is and how it can be successfully applied to resolve issues, by presenting a range of techniques and case studies.
Applicable to not only one-on-one conflict, but also at team and board room level, this is the book for...
The Essential Guide to Workplace Mediation and Conflict Resolution examines the nature, process, uses and skills for employing and using mediation. The authors examine what mediation is and how it can be successfully applied to resolve issues, by presenting a range of techniques and case studies.
Applicable to not only one-on-one conflict, but also at team and board room level, this is the book for...
