Feedback That Works: How to Build and Deliver Your Message (Spanish for Spain)

This is the First Edition of this publication. A Second Edition of this book translated into Spanish is now available under ISBN 978-1-60491-972-1. Effective feedback, whether it''s meant for your boss, your peers, or your direct reports, is built around three ideas. One, focus on the situation. Two, describe the other person''s behavior you observed in that situation. And third, describe the im...