Fundamentals Of Front Office Operations And Administration
For Hotel Management courses, and internships, this text introduces concepts of organization, communication, ethics and policy within a hotel. An introduction of basic analyses, techniques and trends both in policy and technology are reviewed as they relate to management and the guest. The text gives students a “real world” understanding of the hotel industry balancing its past, present and future...
For Hotel Management courses, and internships, this text introduces concepts of organization, communication, ethics and policy within a hotel. An introduction of basic analyses, techniques and trends both in policy and technology are reviewed as they relate to management and the guest. The text gives students a “real world” understanding of the hotel industry balancing its past, present and future...
