Implementing Total Quality Management (TQM) - The Issue of National Culture

Master''s Thesis from the year 2003 in the subject Business economics - Business Management, Corporate Governance, grade: 70%, University of East London (East London Business School), course: Master of Business Administration, language: English, abstract: Total Quality Management has worked in Japan, so why shouldn''t it work in the USA, Europe or Africa? This is a very popular statement amongst m...