
Improving Local Government Performance through Benchmarking
Improving Local Government Performance through Benchmarking sets the record straight on benchmarking and its value for performance improvement in local government.
Benchmarking is a widely adopted public management reform of recent decades; yet, it is often misunderstood by city and county governments; viewed too narrowly; or underappreciated by managers, elected officials, and students of local go...
Improving Local Government Performance through Benchmarking sets the record straight on benchmarking and its value for performance improvement in local government.
Benchmarking is a widely adopted public management reform of recent decades; yet, it is often misunderstood by city and county governments; viewed too narrowly; or underappreciated by managers, elected officials, and students of local go...