Lean Solutions

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A massive disconnect exists today between consumers and providers. As consumers, we have a greater selection of higher quality goods and services to choose from, yet our experience of obtaining and using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty, greater challenges in fulfilling orders, and a general sense of dissatisfact...
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epub
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12.39 £
A massive disconnect exists today between consumers and providers. As consumers, we have a greater selection of higher quality goods and services to choose from, yet our experience of obtaining and using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty, greater challenges in fulfilling orders, and a general sense of dissatisfact...
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  • Formats: epub
  • ISBN: 9781471111013
  • Publication Date: 12 Sept 2013
  • Publisher: Simon & Schuster UK
  • Product language: English
  • Drm Setting: DRM