Management Ideas
Management Ideas is a unique guide to the dominant theories influencing management practice in the late 20th century. Kermally explains how some organizations have taken these ideas on board and incorporated them in their strategies in order to survive in today''s intensively competitive climate.
Management Ideas looks at:
* Total quality management *Benchmarking *Customer service *Business process...
Management Ideas is a unique guide to the dominant theories influencing management practice in the late 20th century. Kermally explains how some organizations have taken these ideas on board and incorporated them in their strategies in order to survive in today''s intensively competitive climate.
Management Ideas looks at:
* Total quality management *Benchmarking *Customer service *Business process...
