Mind: Twelve Hundred Feet, and the Loops That Look Like Progress

Everything works. Nothing moves.In 1921 a naturalist measured a column of army ants that had walked into a perfect circle. Twelve hundred feet around. Two and a half hours a lap. They carried their eggs the whole way, because they believed they were moving house. Every business writer since has told that story wrong.Operations rarely fails the way you were warned about. It fails while every step i...