Nordstrom Way to Customer Experience Excellence
Available
"Top Ten Business Books For 2017" - Forbes
The fully revised and updated edition of the classic book about Nordstrom''s extraordinary customer service
In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dra...
Read more
E-book
epub
Price
19.00 £
"Top Ten Business Books For 2017" - Forbes
The fully revised and updated edition of the classic book about Nordstrom''s extraordinary customer service
In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dra...
Read more
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